[phone] 847.304.0135     |    [fax] 847.304.0540
 
 
Policy Service Forms
instructions
Policy Service Contacts  



CompanyService Dept. Contacts
a
Allianz800-950-5872
American General800-888-2452 (opt. 2,2)
855-930-0370 (Fax)
American National800-899-6806 (Life: opt. 1): (Annuities opt. 2)
888-237-1012 (Fax)
Banner Life / Legal & General888-585-9198 opt. 1,3
301-294-6960 (Fax)
customerservice@bannerlife.com
Banner Life Website
Brighthouse800-334-4298, opt. 2, for policies with 7 digits, beginning with the digit 7
844-475-7020 for term policies with the suffix "UT"
800-638-5000 for whole life policies with the suffix "UT"
908-655-9573 (Fax--beneficiary & owner changes)
ilis@metlife.com (Inforce Illustration Requests)
Cincinnati Life800-783-4479; opt. 1
513-870-2099 (Fax)
CLICPolicy_Service@cinfin.com
Empire General800-366-9378 (Protective)
205-268-3402 (Fax)
Protective Life Website
Equitable Life888-228-6690, opt. 5
call to confirm fax number
life-service@equitable.com
Genworth Financial888-325-5433 (Life and LTC)
888-325-3299 (Fax - Life)
LifeCustomerService@genworth.com (Life)
800-876-8220 (Fax - LTC)
LTCcustomerservice@genworth.com (LTC)
Genworth Website (Life and LTC)
Gerber
John Hancock800-505-9427, Opt 1,1
617-572-1571 (Fax)
Liberty Life800-366-9378 (Protective) (opt. 2,2)
Lincoln Benefit Life844-768-6777, opt. 2,1
Lincoln National Life800-487-1485, opt. 2
800-819-1987 (Fax)
CustServSupportTeam@lfg.com
MassMutual800-601-9983, option 5,1, then policy #
866-329-4527 (Fax)
Lifefax@massmutual.com
Minnesota Life888-413-7860 opt. 4,2
651-665-6955 (Fax)
IDLPA@securian.com
Mutual of Omaha877-894-2478 opt. 1 (LTC)
952-833-5410 (Fax)
mutualofomahaLTC@illumifin.com
Nationwide866-678-5433, opt. 3 (Illustrations: opt. 1)
888-677-7393 (Fax)
lifedocs@nationwide.com (POS)
New York Life800-225-5695
OneAmerica (State Life)800-275-5101 opt. 1,4 (producer use)
800-537-6442 opt. 1,5 (policyowner use)
317-285-1593 (Fax)
317-285-2380 (Fax--Golden Rule policies)
policyservice@oneamerica.com
Pacific Life844-276-0193 opt. 1,2
949-219-8811 (Fax--POS))
LynCustomerService@PacificLife.com
Principal800-654-4278 opt. 4,2,2,2, policy #
866-885-0390 (Fax)
INDLifeService@exchange.principal.com
Protective Life800-366-9378 (opt. 2,2)
205-268-3402 (Fax)
service@protective.com
Protective Life Website
Prudential Financial800-782-5356, opt. 2
215-784-3624 (Fax)
ReliaStar Life (Voya)855-848-2303
877-886-5050 (client number)
877-788-6305 (Fax) (or the fax # on the POS form)
Liferequest@resolutionlife.us
SBLI888-224-7254, opt. 3,2
781-994-4240 (Fax)
customerservice@SBLI.com
Security Life of Denver (Voya)877-886-5050
877-788-6305 (Fax) (or the fax # on the POS form)
Liferequest@resolutionlife.us
Sun Life of Canada800-786-2177 opt. 2,0 (Fixed Life)
Symetra800-392-9920 opt. 3
866-532-1361 (Fax)
Documents can be uploaded thru the insured's account, under documents tab)
The Standard800-247-6888 Annuity: opt.1,2
800-378-457- (Fax--annnuity)
Annuityservices@standard.com
800-247-6888 Life: opt. 2
800-247-6888 Individual LT disability: opt. 2
Transamerica800-852-4678
866-622-5051 (Fax)
tii.customerservice@transamerica.com
Travelers800-334-4298, opt. 2
908-552-2140 (Fax)
United of Omaha800-775-7894 (Life)
402-997-1906 (Fax - Life, ATTN: Policyowner Services)
mycustomerservice@mutualofomaha.com (Life)
800-646-7592 (Annuity)
402-997-1906 (Fax - annuity)
annuity.service@mutualofomaha.com (Annuity)
US Financial Life800-959-3894
803-233-3725 (Fax)
USFLI@heritageli.com
https://www.heritageli.com/usfli
VALIC800-448-2542
Valley Forge (LIfe:Jackson Nat'l)800-437-8854, opt. 1,2
803-333-7879 (Fax)
Voya Insurance and Annuity855-848-2303 (Life)
877-788-6305 (Fax--Life) (this is a general fax #, prefer # on form)
liferequest@resolutionlife.us (Life)
877-886-5050 (Fixed annuity)
855-720-0409 (Variable annuity)
service@venerable.com (Fixed and Variable)
Zurich Kemper (Protective)800-366-9378 (Protective)

 
 
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